The following sets forth the terms and conditions on which Loop provides its LOOP services and the terms and conditions on which users agree to use the services. In these Terms of Use, we refer to Loop HQ, Inc. a Delaware corporation, as “Loop,” “we,” "us" or “our;” we refer to our services as "Loop services;" and we refer to a subscriber to Loop services as “you,” "your" or “user.”
When you onboard or use LOOP services, you automatically acknowledge that you have read, understand, accept and agree to these Terms of Use and you automatically establish a binding contract between you and Loop that contains all of the following terms and conditions. The Privacy Policy of Loop is a part of this contract. By onboarding or using LOOP services, you also acknowledge that you have read, understand, accept and agree to all of the provisions of the Privacy Policy here.
Potential users are urged to read these Terms of Use and the Privacy Policy completely and carefully before they onboard or use LOOP services.
You must be of legal age to enter into a binding contract in the place where you live or work. If you are acting on behalf of a company or other entity, you must be authorized to act on behalf of the entity and to bind it to this contract.
When you onboard LOOP services through your Google or Microsoft 365 account, you will be furnishing (via your source platform) Loop your unique e-mail address. In addition you may be requested to provide your name and the country in which you reside or work. All of this information must be accurate and complete at all times.
You must live or work in a jurisdiction in which it is not illegal for us to provide Loop services.
Loop services provide a SaaS solution that displays, prioritizes and allows a user to view and interact with a user's information that is contextually related or "looped" to a task, matter, event or other category that is created by a user. This information includes messages, contacts, calendar events, files and documents that are generated, stored or shared in other applications a user establishes or maintains, such as e-mail, calendars, file storage, tasks and contact lists. When a user syncs, or links, these other applications which we call "source platforms" - - with its Loop services, no other action is required by the user to make this information available through Loop services. Loop services automatically effect the display of the information without affecting the information stored in the linked applications.
You may onboard Loop services through your Google or Microsoft 365 account. Please review the sections of our Privacy Policy entitled "Introduction" and "Initial Sync" for information about onboarding Loop services.
Loop provides LOOP services under various plans ranging in price. These plans are described in greater detail at: loophq.com. From time to time, we may add additional plans, which will be posted on our website.
The plans under which LOOP services are offered, the features of these plans and the associated fees may change from time to time. These plans, and changes to them (“Plans”), may include terms and conditions that are different from those included in these Terms of Use, and may provide for more limited or additional rights and obligations for users. If there is a manifest conflict between these Terms of Use and any Plan to which you have subscribed, the Plan will govern and control your use of LOOP services under the Plan. Loop will post changes on our website in advance of the effectiveness of a change in any Plan. You will be deemed to have agreed to, and will be bound by, any change if you continue to use LOOP services covered by your Plan after a change to the Plan becomes effective.
Loop is entitled to use the data and information available through your LOOP services, and may monitor your access to and use of LOOP services for a number of purposes for a variety of purposes, including monitoring and analyzing the use of its system and LOOP services and improving the content, features and functionality of its system and the LOOP services, and assisting users to obtain more complete benefit in using LOOP services. The Privacy Policy describes in greater detail these matters, the restrictions on our use of this information and your rights to delete or modify the information.
The technology, trade secrets, know how and other intellectual property that Loop uses to provide LOOP services is proprietary. It is owned exclusively by Loop or, in some cases, is licensed by Loop from third-party providers (Licensors"). All such intellectual property, whether owned by Loop or Licensed from Licensors, is protected by applicable law. By onboarding or using the LOOP services, you do not acquire any ownership, license or other interest of any kind in any of this property. However, you are granted a limited, non-exclusive, non-assignable or otherwise transferable and non-sublicensable license to use the intellectual property solely in connection with your individual use of LOOP services in accordance with these Terms of Use and the terms and conditions of any Plan for which you have subscribed. This license is automatically revoked and terminates when your LOOP services terminate for any reason.
We do not upload any information to a user’s account and do not provide any assurances as to the accuracy, correctness or completeness of any information, data or documents (referred to collectively as “information”) that you have stored in your linked source platforms and can access through Loop services. We also disclaim other representations and warranties about the LOOP services as set forth below in the section of these Terms of Use entitled “ Disclaimer of Warranties; Limitations on Liability .”
You may only use the LOOP services in strict compliance with the terms and conditions set forth in these Terms of Use and any Plan to which you have subscribed and in accordance with all laws, rules and regulations of any governmental entity that are applicable to you. You shall be solely responsible for all activities in connection with your use of LOOP services. Loop shall have no responsibility or liability for any such activity.
You are solely responsible for the secrecy and for the maintenance of the confidentiality of the login information you use to access Loop. You shall immediately notify Loop if you become aware of any unauthorized use of your LOOP services. Loop is not responsible or liable in any way if you are unable to locate or reset a password.
You are also solely responsible for the information available through your LOOP services. All this information remains your property and Loop does not acquire any ownership interest in it, except the limited rights to use it as described in these Terms of Use or in the Privacy Policy or in a Plan to which you have subscribed.
You have the right at any time to change or delete any information available to you through the Loop services. You may also add or delete source platforms that you have linked to your LOOP services. You also have the right at any time to request that we cease monitoring your access to and use of your Loop services entirely, to restrict our monitoring to certain information available to us through LOOP services and to change or delete any informtion available through LOOP services. The Privacy Policy describes how you may effect any of these actions under the section entitled "Information Collected."
You may not, or allow any other person to user your LOOP services in any way that:
Furthermore, you shall not take or engage in, or permit any other person to take or engage in, any action or conduct that does or attempts to:
You agree that you will not remove, alter, modify or obscure any element, part or feature of any product identification, trademark, service mark, logo or legal notice included in the LOOP services or used by Loop to market, promote or provide LOOP services. You may not use any Loop technology, trade secret, know-how or other intellectual property, including any trademark, service mark or logo, for any purpose other than in connection with your use of the LOOP services in compliance with these Terms of Use and the Plan to which you have subscribed.
You may terminate your LOOP account at any time for any reason in your discretion by deleting your account at https://loophq.com/new/settings Loop may terminate your access to or use of LOOP services at any time for any reason in its discretion. Loop will terminate your access to and use of LOOP services immediately if it determines that you have violated these Terms of Use or the provisions of the Plan to which you have subscribed, if you use your LOOP services in violation of any applicable law or if Loop is required to do so by applicable law. Upon any termination, you must cease all use of LOOP services. All personally identifiable information that we store for your use of LOOP services will be deleted in a manner that renders it unrecoverable; however, we may continue to use any of your non-personally identifiable information as described in the Privacy Policy. For further information about our use of this information please read the section of the Privacy Policy entitled "How We Use Information."How We Use Information."
Loop will no longer bill you after any termination or cancellation of your LOOP services; however, you will be responsible for any fees or other charges you have incurred through the date of termination or cancellation. If your Loop services are terminated for any reason, you will not be entitled to a refund for any amount you prepaid for Loop services.
Notwithstanding any termination or cancellation of your LOOP services, all of your obligations under these Terms of Use and the Plan to which you subscribed shall survive and remain unaffected, except that you will no longer be obligated for any further fees or other charges that have not accrued as of the date of termination. You will not be entitled to a refund of any amount you have paid us if the termination or cancellation occurs in the middle of a monthly or annual payment period.
Loop provides LOOP services on an “as is” and “as available” basis and assumes no responsibility or liability for the availability of LOOP services or the timeliness with which LOOP services are provided.
Loop shall in no event be responsible or liable for or as a result of your use or inability to use LOOP services or any information available through your use of LOOP services for any reason, including loss of electric or other power or internet connection, a security breach with respect to the information, governmental intervention or any other matter. Nor are we responsible or liable for the loss, unauthorized use, corruption or lack of accuracy, completeness or correctness of any such information or of any information provided to you by Loop in rendering LOOP services to you. We are also not responsible or liable for any damage to your computer or other hardware or systems as a result of your use of LOOP services, including any download of information available through your LOOP services, or for any damage, loss, liability, cost or expense you suffer or incur as a result of furnishing to any third person any information obtained from LOOP services that is inaccurate, incomplete or incorrect. These limitations of liability apply even if Loop is negligent.
Loop makes no representation or warranty, express, implied or statutory, with respect to the LOOP services, including any representation or warranty with respect to the merchantability of the LOOP services; their fitness for any particular purpose; that LOOP services will be useful for, or meet the requirements or expectations of, any user; that LOOP services will be free from error or will produce accurate, complete or correct information or prioritization of information; or that the use of LOOP services does not infringe upon the intellectual property or other proprietary rights of any third person.
Loop from time to time licenses software, tools and other intellectual property from Licensors. The licensed intellectual property may be incorporated into our system and/or used to provide LOOP services. The Licensors do not make, and expressly disclaim, any representation or warranty with respect to such licensed intellectual property or the use of it, or otherwise. As between us and our Licensors, only we have any responsibility to our users under these Terms of Use and any Plan to which you have subscribed.
No advice or other information you obtain from Loop about LOOP services or any other matter, whether orally or in writing, shall constitute a representation or warranty by Loop unless it is also expressly set forth in these Terms of Use, the Privacy Policy or in the Plan to which you have subscribed.
In no event will Loop be liable or responsible for any exemplary, indirect, incidental, consequential (including lost revenue, lost profits, opportunity costs or the cost of substitute or replacement services) or other special damages or punitive damages for or in respect of any act or omission in connection with or relating to the provision of LOOP services, the failure to provide LOOP services, the accuracy, completeness, correctness or prioritization of information or any other matter whatsoever relating to the use of Loop Services, whether or not any such damages could be foreseen and whether or not Loop has been warned that such damages could arise. In the event of any breach by Loop of these Terms of Use or the provisions of any Plan to which you have subscribed with respect to any user, the liability of Loop to such user for any such breach shall be limited to the amount of fees actually paid to and received by Loop from such user in the three months prior to such breach.
You may not use, export, re-export, import or transfer LOOP services except in full compliance with the laws of the United States. The laws of the United States prohibit the export or re-export of the Apps into any country embargoed by the United States, or to any person on the list of Specially Designated Nationals of the US Department of the Treasury or the Denied Person’s List or Entity List of the US Department of Commerce.
You may not sell, assign, sublicense or otherwise transfer to any third person the LOOP services for which you have subscribed. Neither these Terms of Use, nor any provision of any Plan to which you have subscribed, may be amended by you, nor may any provision of these Terms of Use or such plan (or any breach of these Terms of Use or such Plan by you) be waived by Loop, except in writing duly approved by Loop. In no event shall any course of conduct by Loop, whether involving acts or omissions by Loop, constitute or be deemed or construed to constitute a modification or waiver of any provision of these Terms of Use or any Plan to which you have subscribed. Without limiting the generality of the preceding sentence, no failure by Loop to enforce any provision of these Terms of Use or any Plan to which you have subscribed against any one or more users shall constitute a waiver by Loop of its right to enforce such provision in the future. The remedies of Loop under these Terms of Use or any Plan or available to it under applicable law shall be cumulative and not exclusive.
Loop may amend or otherwise modify any provision of these Terms of Use at any time and from time to time in its sole discretion. Loop will post on its website any amendment or modification and it shall become effective immediately, provided that Loop will use reasonable commercial efforts to provide at least five business days’ prior notice of any material amendment or modification either by e-mail to users or by posting the notice on its website. By continuing to use LOOP services after any amendment or other modification becomes effective, you automatically accept and agree to be bound by the amendment or modification and it becomes part of the contract between you and Loop.
You may notify Loop for any of the following reasons at: support@loophq.com or by mail at: Loop HQ Inc., 2 Brighton Avenue, Suite 6, Passaic, NJ 07055 (Attention: General Counsel):
Any such notice shall include your exact name and postal or / address.
Any comment or suggestion that you provide to Loop concerning LOOP services generally will not be subject to the Privacy Policy and may be available to other users of LOOP services. Loop will respond to any such notice as quickly as is commercially reasonable, but reserves the right not to respond to any general comment or suggestion about the LOOP services. While we welcome comments and suggestions about LOOP services, you understand and agree that you will be deemed, automatically and without further action by you, to have assigned to us all of your rights and interests in and to the comments and suggestions, and that they will become the exclusive property of Loop upon receipt.
Loop shall have the right to use such comments and suggestions for any purpose, including incorporating a comment or suggestion into its services as a feature or otherwise, without any obligation to compensate you or any other liability to you. You shall execute and deliver to us any document or instrument we reasonably request in order to effect further the assignment to us of any comment or suggestion.
These Terms of Use shall be governed by, interpreted and enforced in accordance with the laws of the State of New York applicable to contracts made and to be performed entirely in the State of New York, without reference to the principles of conflict of laws of the State of New York. Any dispute that arises under or relates to these Terms of Use, the Plan to which you have subscribed (or the breach or alleged breach of these Terms of Use or the Plan to which you have subscribed) or LOOP services shall be brought before a State or Federal court having jurisdiction of such dispute that is located in the City, County and State of New York. You irrevocably and unconditionally agree and submit to the exclusive jurisdiction of any such court for the purpose of resolving any such dispute and agree that you will not object in any forum to such jurisdiction on the grounds that such court is an inconvenient forum, or that there is a more convenient forum, for the resolution of such dispute.
YOU FURTHER AGREE THAT YOU WILL NOT REQUEST, AND IRREVOCABLY AND UNCONDITIONALLY WAIVE, ANY RIGHT TO A TRIAL BY JURY IN ANY CLAIM, ACTION, SUIT OR OTHER PROCEEDING TO RESOLVE ANY SUCH DISPUTE.
You agree that you will not commence or participate in any claim or claims brought as any type of class, coordinated or aggregated claim, action, suit or proceeding, or receive or retain, and you irrevocably and unconditionally waive any and all right to, any monetary or other benefit as a result of any such claim, action, suit or other proceeding.
If any provision of these Terms of Use or Plan to which you have subscribed is held by a court of competent jurisdiction to be illegal, invalid or otherwise unenforceable, the remaining provisions of these Terms of Use or such Plan shall be unaffected thereby and shall be enforced in accordance with their respective terms; and such illegal, invalid or unenforceable provision shall be modified by such court to the minimum extent possible (by adding or deleting words or phrases, limiting the scope or duration or substituting therefor another, enforceable, provision or otherwise) so as to be enforceable in such jurisdiction to the maximum extent possible.
You shall indemnify and hold Loop and its stockholders, directors, officers, employees, agents, and the respective successors, assigns, executors, personal representatives and heirs of each of the foregoing harmless from and against any and all demands, claims, actions, suits or other proceedings (whether based on warranty, contract, tort (including negligence), product liability or any other legal or equitable theory), and any settlement or compromise of any thereof, damages, losses, liabilities, costs and expenses (including fees and expenses of attorneys and other professionals in connection with investigating, prosecuting or defending any such demand, claim, action, suit or other proceeding) that Loop suffers or incurs as a result of, in connection with or arising out of your use of LOOP services or any breach by you of any provision of these Terms of Use or the Plan to which you have subscribed. Our Licensors are third party beneficiaries of these Terms of Use and may enforce its provisions directly against you.
These Terms of Use incorporate by reference the Privacy Policy of Loop and the Privacy Policy is a part of these Terms of Use as if set forth in full in these Terms of Use. Any reference to “these Terms of Use” therefore includes a reference to the Privacy Policy unless it is otherwise clear from the context.
You may not assign or transfer any rights under these Terms of Use or the Plan to which you have subscribed without the express prior written consent of Loop, and any such assignment is null and void. Loop may assign this Contract in connection with a merger, consolidation or other business combination to which it is a party or by which its ownership is affected or in connection with the sale of all or substantially all of its business and assets. Loop may delegate the performance of all or any portion of the Services to a third person in its sole discretion but shall be responsible for the actions of such third person.
The headings of the Sections in these Terms of Use are inserted for convenience of reference only and shall not alter or affect the meaning or interpretation of any provision of these Terms of Use. Any reference in these Terms of Use to a “person” or a "third party" shall include natural persons, corporations, limited liability companies, limited liability partnerships, general and limited partnerships, companies, associations, trusts and other entities of any kind or nature. As used in these Terms of Use, the words “including” and “includes” shall mean “including, without limitation,” or “includes, without limitation,” as the case may be, whether or not so expressed. The use of the singular form shall include the plural, and vice versa; the use of a masculine, feminine or neuter pronoun shall refer to any other appropriate pronoun, as the context requires; the word “any” means one or more; and the word “or” shall be read in the conjunctive and the disjunctive. All references to "dollars" or "$" in these Terms of Use or in any Plan to which you have subscribed shall mean and refer to US dollars.
These Terms of Use express our mutual intent. If any provision is deemed to be ambiguous, such provision shall be enforced in accordance with our intent and shall not be construed against either of us because one of us or one of our representatives drafted such provision. The principle of “strict construction” shall not apply to the interpretation or enforcement of any provision of these Terms of Use.
These Terms of Use, together with the provisions of any Plan to which you have subscribed, contain the entire agreement between Loop and you with respect to your use of LOOP services and the matters covered in or contemplated by these Terms of Use, the Privacy Policy and such Plan.
Adopted: August 2020
Revised: April 6, 2021
Reviewed: January 11, 2024
